Privacy Policy

Collection of Personal Information

For availing the Services/Products from the Website or to contact eRentals, you may have to sign up by giving following personal information such as email address, name, phone number and address. Some of these information provided above are personally sensitive information (“Personal Information”) and is collected for the purpose of verification of identity of the user and to ensure due compliances. We do use your contact information to send you offers based on your previous orders and your interests.

In general, you can browse the Website without telling us who you are or revealing any Personal Information about yourself. Additionally if you browse through this Website, our servers may automatically record information of certain kind. Such information includes information such as the name of the domain and host from which you access the Internet; the Internet Protocol (IP) address of the computer you are using; the date and time of your access. We use this information to monitor the usage of our Website and also whatever is necessary for our business. This information does not include Personal Information.

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

Authorization via Gmail provides you the option to share certain information with us, including your name, email address, and access to your email inbox and calendar in read-only mode, which you can revoke at any time. We may use this information for data analytics purposes but stay assured as your identity will remain highly anonymous.

Information collected from third party

We may collect your Personal Information as well as other information from third parties like business partners; contractors; vendors etc and add the same to our account information.

Information placed on your computer

We may store some information such as cookies on your computer. Cookies are pieces of information that an application transfers to the hard drive of a visitor’s computer for record-keeping purposes. This information facilitates your use of Website and ensures that you do not need to re-enter your details every time you visit it.

You can erase or choose to block this information from your computer if you want to. Erasing or blocking such information may limit the range of features available to the visitor on Website. We also use such information to provide visitors a personalized experience on Website. We may use such information to allow visitors to use Website without logging in upon returning.

Information collected from your mobile device

Personal Information: All the information that we collect is related to provide eRentals' services features. We never receive any information unless you expressly choose to share it with us. Some examples of your personal information collected are Full-Name, Mobile Number, Delivery Address etc.

Contacts: We use this to avoid any errors when entering the Mobile number of your choice for taking delivery. You can also use this to share your favorite eRentals’ products with your friends and family. We will never import or scan your contacts unless you ask us to.

Phone state: We access read only information to phone state including phone number, device network. This allows us to provide you with a seamless experience and a higher caliber of customer service.

Location: It is used strictly to show you availability of product stock in your area as well as deliver your order to your exact address. We will never gather or use your specific device location without first getting your explicit permission.

Camera: This allows you to choose individual pictures to change your user profile picture or easy upload of your documents for KYC purposes as per RBI (Reserve Bank of India) guidelines 2022. We will only access images that you specifically choose, and we will never scan or import your photo library or camera roll. You can stop sharing photos and revoke access at any time.

Links to other websites

Our Website may have links to third party websites. You agree and understand that privacy policies of these websites are not under our control. You understand that once you leave our servers, use of any information you provide shall be governed by the privacy policy of the operator of the site used by you. Hence, browsing on that website shall be at your own risk.

Use of Information collected

eRentals owns all the information collected via the Website or applications installed on the website. As applicable, the information collected by eRentals shall be used to contact you about the Website and Website related news and Services available on the Website; to monitor and improve the Website; to calculate the number of visitors to the Website and to know the geographical locations of the visitors; update you on all the special offers available on the Website and provide you with a better shopping experience.

Please note that when you place an order, some of your Personal Information will be passed on to the others who shall need to have access to some Personal Information like courier companies, vendors etc. to enable them and eRentals perform their duties and fulfill your order requirements.

eRentals does not allow any unauthorized persons or organization to use any information that eRentals may collect from you through this Website. However, eRentals is not responsible for any information collected or shared or used by any other third party website due to your browser settings.

eRentals reserves the right to share any of your personal information to comply with the order of any legal process or proceedings to protect and defend the rights of property of eRentals. eRentals may share this information with its affiliates, and officers and employees of such affiliates for the purpose of processing personal information on its behalf. eRentals also ensures that the recipients of such information agree to process the information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

Security

eRentals works to protect the security of your Personal Information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. This ensures that the information is not visible to any third party when it is in transit between you and eRentals.

Choice/Opt-Out

eRentals provides all its users with the opportunity to opt-out of receiving promotional communications from us on behalf of our partners, or directly from us in general, after setting up an account.

If you want to remove your contact information from all eRentals’ lists and newsletters, please click on the “unsubscribe” link or follow the instructions in each email message.

Advertisement

On our Website, we may post advertisements provided by advertisers. These advertisers might set cookies on their websites. We are not responsible for any of these advertisers. You shall be solely responsible for all the consequences arising from browsing or interaction with such advertisers.

Grievances

If you have any concerns or questions in relation to this Privacy Policy, you may address them to our grievance officer at support@erentals.com. We shall try to resolve your concerns in a time-bound manner.