Wedding Chair Single

Terms & Conditions

Rental Period
Rental period will be considered as mentioned in the quotation requested by the customer. Any extension beyond the rental period may subject to the additional charges unless terminated earlier or extension permitted by eRentals. The customer is sole responsible for ensuring the timely return of the product. Please note that no discounts will be provided for early returns. We are committed to making your event a success. Feel free to reach out if you have any question to discuss a custom rental arrangement.

Rental charges & Payment
The rental charges are directly available on eRentals website that may vary with the number of quantity, type of item, duration and demand. Any extension or termination shall be approved by the eRentals, charges will be as per the extended time. At least 50% advanced payment is compulsory to confirm the order and rest 50% payment has to be paid at the time of delivery. Security deposit would be included as per the Product quantity and late return of the Product may lead to additional charges.

Condition
eRentals ensures that the Product should be in good condition and functional during the time of delivery. There might be any potential variations in colors or features that may be difficult to match the images accurately. The customer should carefully inspect the Product upon delivery and report any existing damages to our representative immediately.

Delivery
Delivery will be provided either by eRentals’ delivery team or porter within the time slot on the delivery date as selected by the customer. Delivery team will ensure that the product is delivered in optimal condition with proper care. The product is ready to be assembled. Customer has to provide their signature on the invoice for the confirmation of successful delivery.

Cancellation & Refund
Customer can easily cancel the order 24 hours prior to the delivery where 100% refund will be initiated. If the cancellation is requested 12 hours prior to the delivery, only 50% refund will be initiated by eRentals. In case the order is cancelled less than 12 hours prior then only 10% refund will be triggered. Security deposit will be refunded once the Product is returned back to eRentals safely in sound condition.

Product Safety
The customer is completely responsible for the Products safety after the delivery until returning it back to the eRentals. It is mandatory to avoid usage that leads to any sort of product damage. It is also recommended to place the Product on flat surface and avoid uneven surface to ensure stability. Gently wipe the Product with a damp cloth for cleaning. Seek assistance from our executive about proper setup to prevent injury or damage.

Damage or Loss
If there is any damage or loss of product, a proportionate amount will be charged to the customer. Charged amount will be calculated as per the intensity of product damage. A security deposit is required upon booking to cover potential damages or loss. Customer should report any existing damages to our representative immediately.

KYC policy
eRentals will complete the KYC (Know Your Customer) process of the customer by reviewing their Id and address proof along with the name and address as provided by the customer in the invoice or quotation. The customer should provide any of the following documents (Office ID/ Aadhaar card / Pan card/Driving License/ Passport etc.) for successful completion of KYC.